Holy Family University Department of Public Safety thoroughly investigates all persons, including students, reported as missing whether they reside on or off campus. To report a missing person dial 3333 from a campus telephone, use one of the blue light emergency telephones on campus, or call (267) 341-3333 from off-campus/cell phones. An individual can also report a missing person in person at the Department of Public Safety in the Campus Center building, which is staffed with professional personnel, 24/7. Assistance may be requested from a Public Safety Officer on patrol or an individual may call 911.The Director of Public Safety or shift supervisor, upon confirmation that a student is missing and cannot be located, shall notify the Vice President for Student Life and/or designee.
If the missing student resides in on-campus housing, the Public Safety Director will notify the Director of the Counseling Center, the Director of Health Services, as well as the Director of Residence Life and the Area Coordinator for the area in which the student is housed.
If the missing student residing on-campus has been missing for more than 24 hours, the Philadelphia Police will also be notified.
If a student is under 18 years old, the Vice President for Student Life and/or designee will immediately notify the custodial parent or legal guardian; and the missing student will be reported to the Philadelphia Police Department.
If a student over 18 years old has not designated an emergency contact, the law enforcement agency where the student’s primary residence is located will be notified. All notifications as mentioned in this section will be made by the Vice President for Student Life and/or designee.