Residence Life FAQ

Residence Life FAQ

No...but we highly recommend you do. Living on campus is convenient, you'll meet life-long friends, have a support network close by and have all your meals prepared for you. National studies have shown that students living in the residence halls maintain a higher GPA than those living off campus.

• You won't need to drive to campus every day. Sleep in and still get to class on time.
• Meals are economical and easy to access. Meals are also flexible and allow you to use dining dollars. There are to-go options, so you save time.
• Friends are always close by.
• Study resources are convenient. You are close to the library and study areas.
• FREE Parking, FREE laundry, close grocery shopping and food preparation all take time. Why worry about those things? We can take care of them for you.

For Fall housing, the first round of room assignments are sent out by email, by the first week in July. But only if you had your housing application, application fee, contract signed, and first installment paid by the date due. After the first round, room assignments are processed throughout the summer.

Holy Family offers one contract length options: Fall and Spring are considered a whole academic year.

Yes & No! St. Joseph's Residence Hall is a traditional style residence hall reserved for all incoming Freshmen students. For, Upper classmen (or transfers students with 30 credits or more) you my choose any vacant space in Stevenson Lane Residence Hall or Garden's Apartments. Roommate requests must be mutual. This means you and your roommate must both list each other on the application.

Each student has a unique set of circumstances that make a particular hall more appealing. However, most incoming students love the hall they live in not because of the layout or facilities, but rather the friendships and connections made.

A VERY limited number of designed single rooms are available. These are usually assigned to returning upper-class students. If you are interested in a designed single room, please inquire with the Office of Residence Life for availability.

So that we can be better prepared for your arrival we usually do not let students move-in early unless there are extenuating circumstance. If you need to arrive prior to the fall or spring semester check-in date, please call (267) 341-3494.

No, residence halls are closed during semester break periods (i.e. Spring Break, Easter Break, Winter Break) . Housing is available for approved students, for a fee of $30 per night, unless it is a school related reason.

Rooms are furnished with an twin bed (not ex-long) with mattress dresser, desk, chair, window coverings, wastebasket and recycling bin (one recycling bin per room).

Yes, standard size refrigerators are already installed in the apartment residence halls (Duplex and Garden). In the traditional style hall (St. Joseph's & Stevenson Lane) students may also bring their own refrigerator, up to five cubic feet in size.

  • Alarm clock
  • Bathrobe, towels (hand towels, wash cloths, bath towels), shower shoes
  • Decorations
  • Desk lamp/light bulbs (no halogen, consider energy efficient compact fluorescent bulbs)
  • Ear plugs, headphones
  • Lock (for your bike and/or computer)
  • Plate, cups, silverware
  • Power strips (UL approved, with surge protector)
  • Rain gear, umbrella
  • Reusable water bottle
  • TV and necessary cables
  • Laundry Basket/Soap
  • Personal Item, first aid kit
  • Sewing Kit
  • Flash Light
  • Umbrella
  • Shower Shoes
  • Alcohol or other drugs and paraphernalia
  • Amplified instruments or drum sets
  • BBQ grills, charcoal, lighter fluid, propane
  • Hot Plates
  • Toasters
  • Candles, lanterns smoking devices, or other fire hazardous items
  • Extension cords (without an internal circuit breaker)
  • Firearms, knives or other weapons
  • Fireworks
  • Halogen lamps
  • Paintball guns, airguns, BB guns
  • Pets (excluding fish, 5 gallon tank)
  • Portable heater

There is a daily mail pick-up and delivery at each service center (except Sunday and holidays). If you live in St. Joseph or Stevenson Lane you will have a mailbox assigned to you when you arrive. If you live in the Garden Residence the USPS will deliver to your outside mailbox.

Your New Address:

St. Joseph Residence Hall
Student's Name
9801 Frankford Avenuse
Philadelphia, PA 19114
St. Joseph's Hall Box # ___

Stevenson Lane Residence Hall
Student's Name
9801 Frankford Avenuse
Philadelphia, PA 19114
Stevenson Lane Residence Hall Box # ___

Garden Apartments

Student's Name
4803 Grant Avenuse
Philadelphia, PA 19114
Box # ___
(NOTE: Box # is the same as your apartment #)

For residents in St. Joseph Hall, Garden Residence, and Stevenson Lane Hall, cable outlets are provided in each room and/or suite for basic cable. Also high-speed wireless Internet access only is available throughout the buildings. This is provided as part of your room rate and can be easily activated by requesting access through the Help Desk upon your arrival. To access the system, students must provide their own cable-ready television and a coaxial cable of sufficient length.

Landline phone service is not included.

If you live in St. Joseph a member of our housekeeping crew will clean the bathrooms. If you reside in Stevenson or Garden Residence you are responsible for keeping you own bathrooms clean.

Yes. The All-Around Fitness Center is located in the lower level of Campus Center and is open to all residence hall students.

No storage of personal belongings is available to residents other than the resident's room.

Guest housing is offered during certain times of the year when space is available.

All faculty, staff, students, and visitors who choose to park daily on the Holy Family University Campus are required to have a valid parking permit. Parking on campus is assigned to correspond to the multiple permit types. Residence hall lots correspond with particular halls.

A Resident Advisor (RA) is a undergraduate student and housing employee who is assigned to each floor or area in every residence hall on campus. These students live on the floor or area and have been hired through a competitive selection process and trained in communication, conflict resolution, and group facilitation. They are also involved with organizing group activities and programs in which everyone can be involved.

A Graduate Assistant or GA is a graduate student and housing employee who lives in an apartment in each residence hall building. Most GA's are working towards a graduate degree in an area that supports their field of Student Affairs or Educational Leadership. They oversee their building and sometime supervise the RA's on each area/floor. These staff members can assist you with questions about the University, roommate and personal issues, as well as social and academic challenges.

Area Coordinator or AC is a full-time housing staff that live in your Residence Hall area. AC's are responsible for their overall building and have extensive housing experience and training in student affairs. These staff members take on more responsibility, yet still oversee staff in their building and can assist students with resolving issues. Our staff members are special people who work hard to build community within the residence hall system and to help our residents succeed at Holy Family.

First Year students must be on the 15- or 19-meal per week plan. Upper-class residents living in Saint Joseph's and the Stevenson Lane Residence must choose between the 10- and 15-meal plan. It is recommended that students living in the Garden Residence choose at least the five meal per week plan, but these students are not required to choose a plan.

Make an appointment with Director of Residence Life Brett Buckridge (


Students have until the first week of classes each semester to change your meal plan.

Dining Services staff members are trained to assist with special types of dietary needs.

Holy Family Help Desk creates an online support channel for the entire university, allowing them to submit problem tickets. Help Desk is accessible on campus only.

User Login

For First-Time Users, you must click "SAVE" before you can create a ticket. Access to Help Desk is granted via Novell username and password.

When you click Create Ticket you might get a Pop-Up Blocked Message this will appear in a yellow box right below your URL address bar.

Click on the yellow Pop-Up bar and select Always Allow Pop-Ups from This Site.

Contact Us
By web: click User Login
By phone:
On Campus: ext. 3402
Direct line: 267-341-3402
By email:

Yes, wireless access is in all the Residence Halls!

During the course of the academic year, students will have the opportunity to participate in programs and activities. There are social and educational programs covering current events, social issues or just learning a new craft.

The housing contract is a great resource for any questions you may have. It gives a thorough overview of all Housing policies and procedures. You can also e-mail us at, or call (267) 341-3494. The residence life office is open Monday through Friday from 8:30 am to 4 pm.