Medical & Mental Health Emergency Procedure

An Emergency situation may include:

  • unconsciousness, allergic reactions, seizure, bodily injury, illness
  • self-inflicted serious bodily harm
  • identified clear physical danger to others (with or without a weapon)
  • suicide attempt/reasonable probability that a suicide attempt will be made
  • Significant self-mutilation
  • Barricade or hostage situation
  • Inability to care for one's basic needs (i.e., food, clothing, and shelter)

What to do in an EMERGENCY SITUATION:

Mental Health:
Notify Holy Family University Security at 267-341-3333 (NEP), 267-341-4011 (Newtown), or 267-341-5000 (Woodhaven)

Medical:
Notify Director of Health Services at 267-341-3262 and Security at 267-341-3333 (NEP), 267-341-4011 (Newtown) or 267-341-5000 (Woodhaven)

If you perceive the Emergency to be life threatening, dial 911 and give complete details of the emergency.

  • Notify security
  • State your name, current location, and that this is an Emergency situation.
  • Briefly describe the situation.
  • Security will contact Director of Counseling Center and/or Director of Health Services to assist, and, in the case of a University resident, contact the Residence Life Professional on call.
  • Security and, when present, Director of Counseling Center and/or Director of Health Services will determine to either transport or contact 911.

PROCEDURE FOR OTHER EMERGENCIES

  • Contact Security at 267-341-3333 (NEP), 4011 (Newtown), 5000 (Woodhaven), and/or 911.
  • Remain calm and create as non-disruptive a situation as possible.
  • Dismiss class or other on-going activity if necessary.
  • If necessary to contact security in secret, please use code word BLUE and describe your location