Complaint Process

As described in our Mission Holy Family University is committed to educating students to assume lifelong responsibilities towards God, society, and self. The University also has a responsibility to address student concerns in a fair, definitive and timely manner. Student concerns should be addressed at the institutional level using the grievance policies and procedures outlined below.

University Catalog
Student Handbook (See Section III. Policies and Procedures)

If a student wishes to pursue additional avenues of complaint once the institutional procedures have been exhausted, they may address their concerns to the appropriate accrediting or state agency.

Accreditation
Middle States Commission on Higher Education
3624 Market Street
2nd floor West
Philadelphia, PA 19104

Specialized Accreditation
Commission on Collegiate Nursing Education
One Dupont Circle, NW Suite 530
Washington, DC 20036
Benjamin Murray, MPA
Director of Accreditation Services
(202) 887-6791 ext. 275
This email address is being protected from spambots. You need JavaScript enabled to view it.

Joint Review Committee on Education in Radiologic Technology
20 N. Wacker Drive
Suite 2850
Chicago, IL 60606-3182

Accreditation Council for Business Schools and Programs (traditional undergraduate programs)
11520 West 119th Street
Overland Park, KS 66213

International Fire Service Accreditation Congress - click on Complaint Dispute Procedure under Policies and Procedures
Oklahoma State University
1812 Tyler Avenue
Stillwater, OK 74078

Licensure/ Approval
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126

Pennsylvania State Board of Nursing
2601 North 3rd Street
Harrisburg, PA 17110

US Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420

Membership
American Association for Colleges for Teacher Education (AACTE)
1307 New York Avenue, NW
Suite 300
Washington, DC 20005

American Association of Colleges of Nursing (AACN)
One Dupont Circle, NW Suite 530
Washington, DC 20036

Individual States
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana

Maine
Harry W. Osgood
Higher Education Specialist
Maine Department of Education
Augusta, Maine 04333
207-624-6846
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Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri - click on Complaint Resolution Policy
Montana
Nebraska
Nevada
New Hampshire

New Jersey
New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625
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New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington, DC
West Virginia - click on Student Complaint Process
Wisconsin
Wyoming