Blended and Online Course Quality Assurance

Policy Name:  Blended and Online Course Quality Assurance

Policy Number: ACA -

Effective:  2016/04                                                                                                                        

Revised:  2019/04

 

Policy Statement

 

Quality Assurance

Academic Standards

All blended and online courses will:

  1. be consistent with the mission of Holy Family
  2. meet the eight Quality Matters standards through internal Quality Matters Peer Review:
    1. Course Overview and Introduction
    2. Learning Objectives (Competencies)
    3. Assessment and Measurement
    4. Instructional Materials
    5. Course Activities and Learner Interaction
    6. Course Technology
    7. Learner Support
    8. Accessibility and Usability (Appendix 2)
  3. provide an educational experience that is equivalent to that offered in a traditional delivery
  4. provide student access to the same academic and other student support services available to traditional

 

QM Internal Peer Reviews

See Blended and Online Course Approval Process

 

Evaluation of Blended and Online Instruction

Each school within Holy Family University will identify one or more individuals to oversee the quality of blended and online course delivery. These individuals will have administrative access to blended and online courses on Canvas. Faculty performance in the online environment is expected to reflect the Mission, Standards and Core Values of the University. Adherence to the Blended and Online Course Policy and Procedures Manual is expected. Holy Family University monitors faculty performance throughout the session. The Faculty Online Course Observation Form (Appendix 5.3) is used to assess the instructor’s performance as Exemplary, Acceptable or Marginal. A faculty member who scores below 6 will be contacted to discuss the assessment results. Faculty who receive a “marginal” assessment will be assisted to develop a Performance Improvement Plan. Faculty members will have up to one full semester (or other course session as appropriate) to achieve “acceptable” performance. Blended and online faculty will be evaluated the first time that the course runs and annually thereafter.

 

Guidelines for Student Identity Verification in Distance Education

 

Ensuring Student Identity Verification

Holy Family University students registered for online courses have a secure user ID and password assigned to them by the University using a FERPA compliant procedure. Students have the opportunity to change their password at any time. Access to online courses is controlled by the use of secure User ID and Password.

The privacy of students who enroll in online courses at Holy Family University is protected under the University’s policies regarding student privacy, confidentiality, fraud, FERPA rules, and the Social Security Privacy Act of 1974 (P.L. 93-579). These policies are published in the Student Handbook and on the University’s website:

https://www.holyfamily.edu/privacy-policy https://www.holyfamily.edu/about-holy-family-u/general-info/236-ferpa

All credit-bearing courses and programs offered through distance learning methods at Holy Family University verify that a student who registers for a distance education course or program is the same student who participates in and completes the course or program and receives academic credit through the use of a secure login and password.

Students are responsible for providing complete and true information in any identity verification process, in accordance with the “Holy Family Student Code of Conduct” as outlined in the Student Handbook.

 

Protection of Student Privacy

All methods of verifying student identity in distance learning protect the privacy of student information. The privacy of students who enroll in online courses at Holy Family University is protected under the University’s policies regarding student privacy, confidentiality, fraud, FERPA rules, and the Social Security Privacy Act of 1974 (P.L. 93-579). These policies are published in the Student Handbook and on the University’s website at:

https://www.holyfamily.edu/privacy-policy https://www.holyfamily.edu/about-holy-family-u/general-info/236-ferpa

All users of the University’s online learning management systems are responsible for maintaining the security of usernames and passwords. Access credentials may not be shared or given to anyone other than the user to whom they were assigned for any reason. Users are responsible for any and all uses of their online account. Users are held responsible for knowledge of the information contained within the most recent Student Handbook. Failure to read University guidelines, requirements and regulations will not exempt users from responsibility.

 

Unit Responsible

Academic deans are expected to ensure all faculty within their Schools remain in compliance. Instructors teaching courses through distance education methods are responsible to ensure their individual courses comply. If necessary, the School Dean and/or the Vice President of Academic Affairs may address non-compliance through performance reviews or other measures as appropriate.

 

Ongoing Process Evaluation

Holy Family University periodically evaluates the effectiveness of its student identity verification process, incorporating the review of new and emerging student verification technologies and practices, including remote video capture, biometrics, and proctoring software.