Associate Dean of Students

The Associate Dean of Students will be responsible for facilitating, enhancing and supporting the wellbeing of students, faculty, staff, and campus communities and will serve as backup to the campus community in the absence of the Dean of Students. 

The Associate Dean will support the coordination and implementation of the University’s Sexual Misconduct & Nondiscrimination Policy and related processes, and serve as the primary Title IX & Civil Rights Investigator for the University and the Section 504 Coordinator. In addition, the Associate Dean will provide intake services for students that have access, community standards, equity and discrimination concerns. The Associate Dean will be charged with developing and implementing programs and outreach services that support students’ well-being and provide information to the campus community on wellness, access, equity, community standards and nondiscrimination.

The role will provide leadership and vision to cultivate and maintain a consistently inclusive campus climate that welcomes, embraces, and supports all students. The Associate Dean will serve as a member of the University’s Justice, Diversity, Equity & Inclusion (JDEI) Team, and workgroup on community standards and policy.   

The role of the Associate Dean serves as an initial contact for individuals seeking various wellbeing services, and provides non-clinical case management support to students. This position will meet with students of concern who are experiencing challenges that include but not limited to mental health and medical, relational conflicts, trauma, social adjustments, and/or difficulties with transition to college.

This position is highly collaborative, works extremely closely with the Dean of Students and other leaders in Student Life, and plays an active role in non-clinical student case management, developing and implementing both long and short-term care plans. Specifically, the Associate Dean does not provide therapy; rather, will help facilitate a student's access to and appropriate utilization of University services while coaching students toward appropriate self-care, self-management, autonomy, and self-advocacy. This role will support the Dean of Students Office in medical and mental health referral processes and short-term accommodation procedures.

This role must be able to work both collaboratively and with a high level of discretion in a fast-paced environment to help resolve complex, sensitive matters that often involve multiple departments and have a potentially significant impact on students’ wellness, finances, and enrollment. Additionally, the position will support student retention through partnership with the Office of Student Success, academic deans, and the Center for Teaching and Learning. 

Employees must understand the mission of Catholic Higher education and be committed to the core values, mission, goals, and objectives of Holy Family University. 

Essential Duties and Responsibilities

  • Assist students with individual problems and concerns, navigate to the appropriate University support areas. 
  • Coordinates with campus stakeholders in the early alert identification process for students navigating general wellness concerns.
  • Engage in student case management and intervention, including referrals from academic units, Office of Student Success, and other relevant stakeholders to support comprehensive case management.
  • Provide consultation, intervention recommendations and direct communication and follow-up, as appropriate, on individuals of concern and respond to concerns in a timely manner.
  • Implement all case management audit, assessment, and data reporting efforts.
  • Work with appropriate University officials to facilitate satisfactory solutions to issues and problems that fall within the responsibilities of the Dean of Students Office. Advise the Dean of Students on complaints with no definitive remedy and make recommendations for resolution.
  • Interview and counsel students contemplating withdrawal or leave of absence from the University.
  • Oversee and coordinate the University’s response to investigations of alleged violations of Title IX, Section 504/ADA, and/or the University's Sexual Misconduct & Non Discrimination Policy, including implementation of formal and informal resolution procedures in accordance with regulatory requirements and University policy, ensuring a fair and neutral process for all parties. Conducts investigations into complaints of discrimination, and prepares detailed written, confidential investigative reports.
  • Support the execution of campus-wide education, prevention, training, and outreach programming for students, faculty, and staff related to non-discrimination, access, community standards, equity and inclusion. 
  • Serve as Deputy Title IX Coordinator in support of the office's and University's Title IX efforts.
  • Serve as the University Section 504/ADA Coordinator, and assists with the coordination and monitoring of the Institutions' compliance with Americans with Disabilities Act (ADA). 
  • Advises Title IX & Civil Rights Investigators and hearing board members on responsibilities, and coordinates skill-specific training for Investigators and hearing board members. 
  • Serve as an administrative hearing officer for student conduct and provide support to the Director of Student Conduct, as necessary, in the adjudication of conduct-related complaints.
  • Build effective teams, develop collaborations within the campus community and work collaboratively across campus. Collaborate regularly with the Title IX Coordinator and Dean of Students Office, University Athletics, the Office of Residence Life, and other offices within the Division of Student Affairs. Works in concert with the Office of Human Resources to address any issues related to faculty or staff, as necessary. 
  • Serve as a member of the University Justice, Diversity, Equity & Inclusion Team.
  • Serve on various committees, particularly those related to the work of the office.
  • Explore external funding sources in the form of grants.


  • Bachelor’s degree in education, counseling, psychology, social work, or a related field.
  • Minimum of two (2) years of experience in student affairs, advising, student advocacy, human services, social work, counseling, psychology, or a related area.
  • Minimum of one (1) year of experience in case management, crisis intervention, behavior intervention or case management support team, and/or working with multiple units/agencies to provide coordinated services.
  • Demonstrated ability to work with a high level of discretion with complex reasoning, sound judgment, and ethical leadership and ability to prioritize and successfully manage competing demands in a fast-paced environment.
  • Demonstrated experience and creativity in managing difficult and complex situations involving students, families, staff, and faculty.
  • Demonstrated ability to effectively work with a variety of units/agencies to provide coordinated services. 
  • High degree of personal/professional integrity, respect for privacy and confidentiality, and a sense of ethics.


  • Master’s degree in higher education, counseling, psychology, social work, human services, or related field. 
  • Knowledge of Title IX and/or Section 504 of the Americans with Disabilities Act. 
  • Investigation and/or adjudication experience. 
  • Knowledge in areas of crisis and risk management, behavioral intervention, and community standards in a higher education environment.
  • Awareness of common issues and trends for college students.
  • Demonstrated experience in leading workshops, training, and programs. 

Required Knowledge Skills and Abilities

  • Use of student-centered, asset-based approaches, sound judgment, ethical leadership, complex reasoning, strong interpersonal skills, prioritization, initiative, and deep understanding of issues related to poverty, mental health, equity, and inclusion.
  • Strong collaborator with the ability to think clearly and remain calm in the midst of stressful situations.
  • Ability to balance multiple projects and student caseload.
  • Ability to effectively and compassionately communicate difficult and sensitive information.
  • Strong training and presentation skills. 
  • Excellent written and oral communication skills.
  • Ability to effectively manage change.
  • Understanding of trends impacting students and ability to apply this understanding to inform decision making.
  • Experience managing complex situations and multiple competing priorities.
  • Strong interpersonal and communication skills with attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to work in a highly collaborative manner with a diverse body of students, faculty, and staff
  • Ability to exercise discretion in handling highly confidential information and work with confidential and time-sensitive materials
  • Self-motivated, problem-solving, proactive attitude, and highly dependable.
  • Ability to develop, interpret and suggest policy/procedures.
  • Ability to conduct assessment and compile data into report form.
  • Ability to work independently, multi-task, and coordinate numerous detailed programs.
  • Proven ability to work with diverse populations. 
  • Demonstrated ability to analyze complex situations.
  • The proven ability to collaborate successfully with multiple departments.

Qualified candidates may apply by sending a resume, a cover letter that addresses the above responsibilities and requirements. Review of applications will begin immediately and will continue until the position is filled. For fullest consideration, all applicant materials to