Director of Health Services

Reporting to the Dean of Students, the Director of Health Services will be charged with ensuring the provision of primary health care, promotion of wellness, and delivery of education-based programming to Holy Family University students. 

The Director is responsible for the overall operations of the student Health Clinic, departmental fiscal management, and compliance with Pennsylvania health law and other pertinent regulations governing the operation of Health Services. The Director will be tasked with providing vision to Health Services, developing a creative and forward-thinking strategic plan aligned with the University’s strategic plan, and will have an opportunity to assess current services for the unit to advance department and divisional mission. 

Additionally, this role will provide prevention and educational programs, consult on health matters with administrators within the campus community, represent the Wellness Services unit on campus committees, and supervise Medical Assistant and other Clinic personnel. All employees must understand the mission of Catholic higher education and be committed to the core values, mission, goals and objectives of Holy Family University.

Essential Duties and Responsibilities

  • Direct and oversee the overall operations of the Health Clinic and Health Services unit including supervision of staff, budget, scheduling and calendar, and all unit-specific administrative functions.
  • Advertise and promote direct student services to all University constituents and prospective students. This will be carried out through various means including the office’s webpage, the Admission process, regular ongoing emails, Customer Relationship Management (CRM), events such as Orientations, Open Houses, Welcome Week events, Health Fairs, as well as off-campus event opportunities. Many initiatives will be in collaboration with the Wellness Services Team.
  • Respond to direct requests for assistance by the Dean of Students and provide expert-level guidance when University needs arise. Off-site services and meetings may be expected to occur as necessary and specifically at the Newtown Campuses. 
  • Maintains the relationship with a collaborating physician for the university.
  • Develop and administer Clinic protocols and procedures in keeping with current best-practices as outlined by the American College Health Association (ACHA), implement policies and procedures for the provision of medical services, and assist with Institutional policy development. 
  • Coordinate institutional-wide and Clinic-specific medical emergency response procedures.
  • Ensure that all provided services comply with relevant legal, ethical and accreditation standards of practice and are compliant with state and federal laws and regulations.
  • Develop and coordinate the delivery of campus-wide education, prevention, training, and outreach programming for students, faculty, and staff. 
  • Act as a resource to the campus community with regard to health issues and may function as a health team leader in emergency situations.
  • Serve as an expert liaison to the University Campus Assessment, Response, and Evaluation (CARE) Team, Office of Disability/Accessibility Services, Counseling Services and Office of Residence Life. 
  • Serve as a liaison with the local and state health department.
  • Explore external funding sources in the form of grants.

Health Clinic Essential Functions

  • Maintain the clinic during normal operating hours (9am-4pm) throughout the academic year, with limited operations in summer months.
  • Oversee input of immunization records for incoming, full time undergraduate students. Oversee residential student clearance processes specific to submission of health documents. Maintain medical records.  
  • Assess recordkeeping and submission processes related to medical health records and provide necessary updates. 
  • Review all medical incident reports on campus and follow up as needed.
  • Diagnose, evaluate, treat and manage common, acute illnesses and injuries independently and/or in collaboration with another health care provider.
  • Order, perform, and interpret diagnostic studies.
  • Prescribe medications as appropriate under Pennsylvania’s prescriptive authority regulation for a CRNP.
  • Devise, implement, and evaluate plans of care utilizing sound clinical judgment based on the assessment of the physical, psychological, social, environmental, and emotional needs of the patient.
  • Consult, refer, and collaborate with other disciplines involved in the delivery of students’ health care.
  • Counsel and educate students about health behaviors, self-care skills, and treatment options.
  • Assess actual or potential hazards and current health status, including health behavior related to lifestyle and culture.
  • Follow up on students seen in Health Services as indicated.
  • Maintain confidential records according to Health Insurance Portability and Accountability Act of 1996(HIPAA).
  • Maintain licensure and certification in Family or Adult Care.
  • Secures payment for services rendered (where appropriate) and submit payments to the University per protocol.
  • Submit the annual PA Limited Testing registration application to maintain the laboratory permit for testing of waived labs.
  • Submit the biannual CLIA application for waived testing laboratory certificate.
  • Adheres to the requirements of the collaborative agreement including but not limited to maintaining a DEA license


  • Master’s degree in Nursing as an ANP and nationally certified as a Family or Adult Nurse Practitioner.
  • Experience in primary care, emergency, or other outpatient settings.
  • Preferred experience working in a college or university setting or similar environment

Required Knowledge, Skills and Abilities

  • Understanding of wellness, illness prevention and health promotion.
  • Compliance with OSHA, HIPAA, and FERPA regulations. 
  • Collaborative liaison skills in order to work effectively with a multidisciplinary team at University Health Services, University administrators, faculty, and other community partners.
  • Strong assessment skills.
  • Strong written and oral communication skills.
  • Successful planning, scheduling, implementing, and managing of comprehensive services.
  • Foster community outreach and relations.
  • Ability to work with students and staff from diverse backgrounds.
  • Comfortable working autonomously.
  • Maintains consistent and positive customer relations, responding to requests in an efficient and timely manner.
  • Comfortable working with confidential information and experienced in the privacy and confidentiality of employees, students and others.

Review of resumes will begin immediately and continue until the position is filled.  To apply, submit resume and cover letter to mail.