The Systems Librarian provides broad support in the planning, organization and management of the library’s electronic environment including the ILS (integrated library system, Folio/EDS), website, databases and other electronic resources of the university. This position will also support student success through professional level library work in reference services, research assistance and instruction.
Generally, work hours will be Monday 1PM-9PM and Tuesday through Thursday 10AM-6PM. Occasional weekend or alternate hours, as needed.
Employees must understand the mission of Catholic Higher education and be committed to the core values, mission, goals, and objectives of Holy Family University.
Essential Duties and Responsibilities
Library Technology, System Management and Reference Research Support
Administers and maintains the operation of the integrated library software (ILS) systems, applications, and databases; diagnoses and resolves software issues, communicates and collects information regarding these issues, determines and implements possible solutions; writes operating procedures and updates user manuals for staff and other users as needed.
Uses appropriate computer programming languages to access information, develop reports and programming, and solve software problems; tests and debugs programs to assure operational accuracy and stability; plans, tests and coordinates upgrades; researches and investigates new information relative to ILS; and coordinates ILS migration as needed.
Provides training on the use of the library’s electronic assets and technical support for those assets; provides research assistance to users individually and in groups and also supports library staff in the areas of library application software and standard library operating procedures and policies; develops policies and procedures that ensure the ILS is implemented in adherence to best practices and library standards; prepares instructional materials for ILS and related systems; supports cataloging and interlibrary loan (ILL) services in OCLC.
Serves as the primary technical contact with university IT support, library automation software and licensed database vendors; works with staff, users, and the ILS vendor to fulfill software development requests and refine the functionality of the ILS; responsible for user information updates. Provides additional support for the university’s Center for Teaching and Learning, in particular, the LMS (learning management software, Canvas), and other university-wide systems supporting student success; collaborates with university staff on committees and special projects related to software applications and e-resource accessibility.
Provides high level of customer service to library users in all formats and across platforms; develops and maintains web-based research guides and instructional tutorials; responsible for library web content. Conducts information literacy sessions for students at undergraduate and graduate levels; conducts specialized research as requested. Supports students in the doctoral programs as an APA reviewer.
Investigates new technologies; works with library staff and university committees on technology needs, goals, and plans; maintains and increases knowledge and skills through attendance at meetings, conferences, training seminars, and in-service training sessions.
Prepares statistics and reports for IPEDS and other university data requirements; actively serves on the Committee for the Oversight of Blended and Online Learning (COBOL) and communicates information to university stakeholders.
A Master’s degree in Library/Information Science from an ALA accredited program is required.
Required Knowledge Skills and Abilities
Thorough Knowledge of: core library science areas (acquisitions, cataloging, circulation, reference, interlibrary loan, and online searching); library/network programs and their relationship to user needs; automated library circulation and online catalog systems, and interlibrary loan tools and practices.
Working Knowledge of: library computer systems, the library automation marketplace and recent developments in library automation standards and practices; library telecommunications, networking, and shared systems; project planning and management, especially library system migrations to new hardware and software platforms; Machine-Readable Cataloging (MARC) format and how library systems load store and index data; familiarity with metadata and other library formats; customer service concepts and techniques; HTML/CSS web development; Windows and Mac programs and operating systems.
Skill to: Analyze a wide variety of problems related to library/network services/software, recommend appropriate action and implement solutions; develop and maintain cooperative working relationships with university staff, library users, and library automation system vendors; communicate effectively, both orally and in writing including communicating technical information to non-technical users; compile and analyze data and design and present effective training to library staff on all aspects of the automation process; interpret needs and design/create appropriate working software solutions according to library needs; tactfully interact with and respond to staff and library users’ technical problems.
Review of resumes will begin immediately and continue until the position is filled. To apply, submit resume and cover letter to firstname.lastname@example.org.