Graduate Admissions Enrollment Recruiter

Graduate Admissions Enrollment Recruiter

The Graduate Admissions Enrollment Recruiter ("Recruiter") will recruit prospective students and assist applicants at every stage of the enrollment process for Holy Family's graduate programs in education and psychology as well as additional programs that might come online connected to the School of Education and the School of Arts & Sciences.

Under the supervision of the Director of Graduate and Adult Admissions, the Recruiter will implement outreach and recruitment strategies that support lead generation and new student enrollment. Primary responsibilities include prospect management, application review, transcript evaluation, and coordination of virtual and in-person recruitment events both on and off campus.

The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, values, goals, and objectives of Holy Family University.

Essential Functions

Job duties that must be performed, with or without reasonable accommodation, and may include any of the following tasks, knowledge, skills and other characteristics.  This position description is illustrative and is not a comprehensive listing of all functions and tasks performed by incumbents in this position.

  • At the direction of the Director of Graduate and Adult Admissions, implement student recruitment plans and outreach strategies, including but not limited to representing programs at recruitment events on and off campus, coordination of information sessions and open houses.
  • Administer the day-to-day operations of CRM to build and maintain effective communication with prospective students throughout the enrollment process.
  • Serve as the first point of contact for prospective students inquiring about designated degree programs, admissions procedures, and program requirements.
  • Promptly respond to and effectively manage prospective student inquiries.  Manage walk-ins and appointments with prospective students.
  • Review applications and make admissions decisions or make recommendations for program directors.
  • Build recruitment networks and represent HFU within the larger Philadelphia and extended community.

Non-Essential Duties/Responsibilities

  • Assist in the management of the office and student workers as needed.
  • Assist in university events as delegated by the supervisor.

General Expectations

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed.  Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public. 

Employees are expected to follow and abide by all University policies, rules, regulations and guidelines. 

Education & Experience Requirements

  • Bachelor's degree required. Master's degree is preferred
  • Minimum of 2 years of professional experience in admissions, recruiting, or sales related role, OR administrative experience in professional education or mental health counseling setting.

Knowledge, Skills and Abilities

  • Knowledge of and ability to follow university policies and procedures.
  • Ability to establish and maintain effective working relationships with the campus community.
  • Ability to exercise sound professional judgment in interacting with students, faculty, staff, internal and external stakeholders required;
  • Excellent communication and customer service skills
  • Candidate must be able to work well with a variety of personalities, juggle multiple tasks, and meet deadlines.

Work Environment

Operates in an office environment, that may have frequent interruptions.  The area is well-lit, temperature controlled and free from hazards.  Noise level is generally quiet to moderate.

Physical Requirements

Communicates frequently, in person, over the phone, or via a computer.  Hearing is needed for extensive telephone and in person communication. Regularly required to sit for long periods of time; use hands to finger, handle or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. Operates standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  • Ability to lift 45-50 pounds to waist height may be needed for recruitment travel.
  • Ability to drive an automobile for long periods.

Certification/Licensure: (Specify preferred or required)

  • Valid driver's license

Other important information

Should teleworking become available, or necessary, employee must be willing and able to perform all parts of this job description while working from home, on campus or a combination, and be proficient or willing to become proficient in the technology needed to work remotely.

  • Flexibility in scheduling required including evening and weekend work; time spent on each essential function varies depending on time of year.

This position description is not intended to provide an all-inclusive listing of related job activities.  Incumbent may be requested my management to perform other related activities in place of or in addition to those representative activities noted in this position description. 

Position descriptions do not imply or create any employment, compensation, or contract rights. Nothing in this position description restricts administration's right to assign or reassign duties and responsibilities to this job at any time.  This description supersedes earlier versions.

Review of resumes will begin immediately and continue until the position is filled.  To apply, submit resume and cover letter to