We're Here to Help
To speak with a member of the IT Help Desk call 267-341-3402 (or simply dial 3402 from on-campus phones). For help via our online ticket support system, submit your question (including as many details as possible) by clicking on the Help Desk Requests link. A technician will respond to you within one business day.
For in-person help on the Philadelphia campus, visit the IT Help Desk Office in the following locations:
Holy Family Hall - Room 111
Monday - Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 1:00 p.m.
First Time Login Instructions for Faculty, Staff & Contractors