Online Learning
In an increasingly digital world, Online Learning at Holy Family serves as the hub for innovation, accessibility, and pedagogical excellence. Our mission is to bridge the gap between technology and teaching, ensuring that every online and hybrid course provides a rigorous, engaging, and inclusive experience for our students.
We partner with faculty to design meaningful learning journeys that reflect the heart of a Holy Family education.
Our Strategic Priorities
To maintain the highest standards of digital education, we focus on the intersection of technology and human-centered design:
- Evidence-Based Pedagogy: Implementing best practices for virtual environments to keep students engaged and motivated
- Quality & Compliance: Ensuring all courses meet national Quality Assurance standards for Quality Matters and remain fully ADA-compliant and NC-SARA-authorized
- Technological Innovation: Optimizing our Learning Management System (LMS) and exploring new educational tools to stay at the forefront of the industry
- Data-Informed Growth: Utilizing data-driven analysis to improve course outcomes and student satisfaction continuously
Empowering Faculty Success
Whether you are building your first online course or refining a long-standing program, we offer comprehensive support throughout the entire lifecycle of your course:
- Design & Launch Support: From initial instructional design consultations to the final course build, we guide you through the launch process
- Continuous Improvement: We provide quality reviews and course redesign services to ensure your content stays current and effective
- Professional Development: Participate in faculty training programs designed to enhance your digital teaching toolkit
- Reliable Support: Access ongoing troubleshooting and instructional technology assistance whenever you need it
Our Focus Area
- Online & Hybrid Course Design and Development
- Online Pedagogy & Best Teaching Practices
- Learning Management System Support & Optimization
- ADA Compliance
- NC-SARA Compliance
- Quality Assurance Standards (Quality Matters)
Services for Faculty
- Online Course Build & Launch Support
- Course Redesign & Quality Review
- Instructional Design Consultation
- Faculty Development & Training Programs
- Ongoing Support & Troubleshooting
- Continuous Improvement of Resources
Meet the Director
Mark Campbell is an experienced learning technology professional with more than 15 years of experience leading online education initiatives in higher education. He specializes in online course development, instructional design, and the strategic use of learning technologies to enhance teaching and learning.
At Holy Family University, Mark oversees the institution’s online learning ecosystem and serves as the Canvas Learning Management System Administrator. He guides the development of high-quality online and hybrid courses, ensuring adherence to Quality Matters and NC-SARA standards. Mark collaborates closely with faculty, academic leaders, and IT teams to improve instructor-student engagement, streamline digital learning processes, and support the university’s long-term online learning strategy.
He has extensive experience building online course templates, designing faculty certification programs, leading LMS integrations, and facilitating professional development that empowers instructors to teach effectively in digital environments. Before his work at Holy Family University, he held leadership and instructional design positions at Chestnut Hill College, Temple University, and Drexel University, where he managed large-scale online programs, course development cycles, and campus-wide quality initiatives.
Mark holds a Master’s Degree in Education, Training, and Instructional Technology and is certified in Quality Matters peer review and several instructional design frameworks. He also serves on multiple university committees focused on online learning, academic technology, governance, and the future of AI in higher education.