Help Desk
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To speak with a member of the IT Help Desk call 267-341-3402 (or simply dial 3402 from on-campus phones). For help via our online ticket support system, submit your question (including as many details as possible). A technician will respond to you within one business day.
Open a Help Desk ticket for issues with:
- Canvas
- Computer Issues
- Self Service
- Printers
- Access
- Phones
- And more
If you have an open Help Desk ticket, you may check the status of your ticket.
Contact
IT Help Desk Office
Philadelphia Campus
Call 267-341-3402 or visit the office on the ground floor of the Library.
Fully Staffed: 7:30 a.m. - 4:30 p.m.
Limited Staff: 4:30 p.m. - 7:30 p.m.
Closed weekends and holidays
Newtown Campus
Call 267-341-4012
Fully Staffed: 7:30 a.m. - 4:30 p.m.
Limited Staff: 4:30 p.m. - 7:30 p.m.
Closed weekends and holidays