Jobs at Holy Family University

Our core values of Family, Respect, Integrity, Service and Responsibility, Learning, and Vision shape the culture and environment in which students learn and employees work. We provide a truly supportive environment for learning, as we help each student to make the most of their potential. We are also known for our especially warm, vibrant, and inclusive campus atmosphere.

Holy Family University does not discriminate in its education programs or employment on the basis of race, color, religion, gender, age, national origin, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Holy Family University complies with Title IX, which prohibits discrimination on the basis of sex in an institution's educational programs and activities. Applicants requiring reasonable accommodation to the application, and/or interview process should notify Human Resources.

Please apply as directed to Holy Family University, 9801 Frankford Avenue, Philadelphia, PA 19114-2009 or e-mail your resume to careers@holyfamily.edu.

If applying for a teaching position, please submit your C.V. to the attention of the Dean of the appropriate school.

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Current Faculty Openings   |   Current Staff Openings

     


Current Faculty Openings

ADJUNCT INSTRUCTOR – SCHOOL OF BUSINESS ADMINISTRATION

The School of Business Administration seeks applications from potential adjunct instructors in the discipline of Computer Information Systems, to teach an advanced course on web design entitled Human Computer Interaction. The candidate should be familiar with JQuery, HCI concepts, and app development. The course will be offered in the evening. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and action.

Responsibilities include, but are not limited to:

  • Teaching of courses in their assigned disciplines.
  • Maintaining academic excellence in their classrooms.
  • Providing grades and feedback to students in a timely fashion.

Qualifications:

  • The successful applicant must hold an earned academic degree (doctoral or master's level) in the discipline or a related field appropriate for the contracted teaching responsibilities.

Interested candidates should submit electronically a current CV and cover letter to J. Barry Dickinson, PhD, Assistant Professor, School of Business Administration, jdickinson@holyfamily.edu. Review of applications will begin immediately and continue until the position is filled. Applicants will be contacted and invited to interview as warranted. Official transcripts from undergraduate and graduate institutions and three letters of recommendation will be required upon hire.


ASSISTANT PROFESSOR, SCHOOL OF BUSINESS ADMINISTRATION

Holy Family University has an opening for a full-time Assistant Professor in our School of Business Administration to teach accounting courses. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and action.

Responsibilities include, but are not limited to:

  • Teaching of courses in their assigned disciplines.
  • Maintaining academic excellence in their classrooms.
  • Providing grades and feedback to students in a timely fashion.

Qualifications:

  • An earned terminal degree in accounting from an institution accredited by either ACBSP or AACSB required.
  • Evidence of publications in peer-reviewed journals or a clear research agenda required.
  • At least two years of teaching experience.
  • Experience teaching online courses required.
  • Experience using an online learning management system such as Canvas required.
  • Experience in teaching intermediate and advanced accounting courses preferred.
  • CPA license preferred.

To apply, submit resume and references to Holy Family University, ATTN: Dr. Barry Dickinson, SBA-Accounting Search, 9801 Frankford Avenue, Philadelphia, PA 19114-2009 or via email jdickinson@holyfamily.edu.
Review of applications will begin immediately and continue until the position is filled.


ASSISTANT PROFESSOR OF EDUCATION

The School of Education at Holy Family University invites applications for the position of Assistant Professor of Education. Appointment at the Associate Professor level will be considered with appropriate credentials and experience. Courses may be taught in face-to-face, blended, or online delivery formats. The faculty member also is expected to maintain a record of consistent scholarly achievement and participate actively in University and School-level service opportunities. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Teach doctoral and master’s level courses in basic and advanced statistics and quantitative research methodology. In addition to required expertise in statistics and research methodology, ability to teach courses in other education-related curricular areas to support the School’s undergraduate and graduate programs is desirable.

Qualifications:

  • The successful candidate will hold an earned doctorate in an education-related field appropriate for the teaching and service responsibilities described above.

Review of applications will begin immediately and continue until the position is filled. All applicant information will be kept strictly confidential until the finalist stage of the process.

Please send letter of application, current CV, official undergraduate and graduate transcripts, copies of recent course evaluations with student comments (if available), and names and contact information of 3 references to: SOEfacultysearch@holyfamily.edu.

Please direct inquiries to Dr. Roger Gee, Search Committee Chair, (267) 341-3372, rgee@holyfamily.edu.


ASSISTANT PROFESSOR OF EDUCATION

The School of Education at Holy Family University invites applications for the position of Assistant Professor of Education. Appointment at the Associate Professor level will be considered with appropriate credentials and experience. Courses may be taught in face-to-face, blended, or online delivery formats. The faculty member also is expected to maintain a record of consistent scholarly achievement and participate actively in University and School-level service opportunities. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Teach graduate and doctoral courses in educational leadership and school administration. Ability to teach additional courses in other education-related curricular areas to support the School’s undergraduate and graduate programs is desirable.

Qualifications:

  • The successful candidate will hold an earned doctorate in Education Administration/ Leadership or an education-related field appropriate for the teaching and service responsibilities described above.
  • Must hold Pennsylvania Principal Certification and the Superintendent’s Letter of Eligibility.
  • K – 12 school leadership experience is required.

Review of applications will begin immediately and continue until the position is filled. All applicant information will be kept strictly confidential until the finalist stage of the process.

Please send letter of application, current CV, official undergraduate and graduate transcripts, copies of recent course evaluations with student comments (if available), and names and contact information of 3 references to: SOEsearch@holyfamily.edu.

Please direct inquiries to Dr. Stephen B. Young, Search Committee Chair, (267) 341-3666, syoung@holyfamily.edu.


ASSISTANT PROFESSOR OF CHEMISTRY & PHYSICS

The School of Arts and Sciences invites applications for a full-time Assistant Professor of Chemistry & Physics with a start date of August 2019. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • This faculty member will be responsible for teaching the following courses and related labs:
    • CHEM 120/ 121- Chemistry Principles I & II;
    • PHYS 201- General Physics 1: Fundamentals of Physics (Calculus-based);
    • PHYS 202 - General Physics II: Electricity, Magnetism and Optics (Calculus-based)
    • and other courses in the department as appropriate given the experience and educational background of the candidate.
  • The position will require evening availability.

Qualifications:

  • Earned Ph.D. in Chemistry or related field is required.
  • Extensive coursework in physics is required.
  • Excellent teaching skills, an active scholarly agenda, and a willingness to participate in student advising and campus service.

Interested candidates should send a cover letter, curriculum vitae, statement of teaching philosophy and research interest, list of courses taught, complete graduate transcripts, and three letters of recommendation to chemsearch@holyfamily.edu. Review of applications will begin immediately and continue until the position is filled.


ASSISTANT PROFESSOR OF FOREIGN LANGUAGE

The School of Arts and Sciences invites applications for a full-time Assistant Professor of Foreign Language, with a start date of August, 2019. Preference will be given to those applications whose primary area of study is the Spanish language. Additional preference may be given to those with expertise in Spanish for health care. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities include:

  • Teach a 4/4 load in foreign language acquisition at beginner, intermediate and advanced levels
  • Oversee course content for all sections of foreign language
  • Select and adopt texts for foreign language courses
  • Review adjunct faculty teaching language courses

Qualifications:

  • Earned Ph.D. in Spanish or related field is required.
  • A background in Spanish for health professions is desired.
  • Excellent teaching skills, an active scholarly agenda, and a willingness to participate in student advising and campus service.

Interested candidates should send a cover letter, curriculum vitae, statement of teaching philosophy and research interest, list of courses taught, complete undergraduate and graduate transcripts, and three letters of recommendation to langsearch@holyfamily.edu. Review of applications will begin immediately and continue until the position is filled.


ASSISTANT PROFESSOR OF WRITING/ENGLISH

The School of Arts and Sciences invites applications for a full-time Assistant Professor of Writing/English. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • This faculty member will be responsible for teaching courses in the freshman writing sequence and upper level literature courses.

Qualifications:

  • Earned Ph.D. in Literature, Rhetoric and Composition or related field, or earned MFA in Creative Writing is required.
  • Excellent teaching skills, an active scholarly agenda, and a willingness to participate in student advising and campus service.

Interested candidates should send a cover letter, curriculum vitae, statement of teaching philosophy and research interest, list of courses taught, complete graduate transcripts, and three letters of recommendation to englishsearch@holyfamily.edu. Review of applications will begin immediately and continue until the position is filled.


ASSISTANT/ASSOCIATE PROFESSOR, SCHOOL OF NURSING AND ALLIED HEALTH PROFESSIONS

Holy Family University, a comprehensive Catholic institution in Philadelphia, PA, invites applications for an Assistant/Associate Professor to teach in the Doctor of Nursing Practice Program, for the School of Nursing and Allied Health Professions with a start date of August 2018. Qualified candidates must be nationally credentialed as a Family Nurse Practitioner and hold certification in the Commonwealth of Pennsylvania as CRNP. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Teaching didactic and clinical courses in the University’s Doctor of Nursing Practice Program. May also teach courses in the MSN nursing program.

Qualifications:

  • Academic and clinical expertise as a Family Nurse Practitioner.
  • Hold a current, unrestricted certified registered nurse practitioner (CRNP) license in the Commonwealth of Pennsylvania, or eligible to secure Pennsylvania CRNP license.
  • An earned doctorate in nursing or a closely related discipline is required; qualified PhD/DNP candidates may be considered.
  • Possess excellent teaching skills, an active scholarly agenda, and a willingness to participate in student advising and campus service.

Qualified candidates should send a cover letter, curriculum vitae, statement about teaching and research interest, graduate transcripts, and three letters of recommendation to Nursing Faculty Search c/o Dean, School of Nursing & Allied Health Professions, Holy Family University, 9801 Frankford Avenue, Philadelphia, PA 19114. Materials may also be submitted electronically to nursingsearch@holyfamily.edu. Review of applications will begin immediately and continue until the position is filled.


ASSISTANT PROFESSOR, SCHOOL OF NURSING AND ALLIED HEALTH PROFESSIONS

Holy Family University, a comprehensive Catholic institution in Philadelphia, PA, invites applications for an Assistant Professor in the area of pediatrics (other specialties will be considered), for the School of Nursing and Allied Health Professions, with a start date of August 2018. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Teaching didactic, simulation/lab, and clinical courses in the University’s pre-licensure BSN Program. May also teach courses in the graduate nursing program.

Qualifications:

  • Academic and clinical expertise.
  • Hold a current, unrestricted registered nurse license in the Commonwealth of Pennsylvania, or eligible to secure Pennsylvania RN license.
  • An earned doctorate in nursing or a closely related discipline is required; qualified PhD/DNP candidates may be considered.
  • Possess excellent teaching skills, an active scholarly agenda, and a willingness to participate in student advising and campus service.

Qualified candidates should send a cover letter, curriculum vitae, statement about teaching and research interest, graduate transcripts, and three letters of recommendation to Nursing Faculty Search c/o Dean, School of Nursing & Allied Health Professions, Holy Family University, 9801 Frankford Avenue, Philadelphia, PA 19114. Materials may also be submitted electronically to nursingsearch@holyfamily.edu. Review of applications will begin immediately and continue until the position is filled.


ASSISTANT PROFESSOR OF PSYCHOLOGY

The School of Arts and Sciences invites applications for a full-time Assistant Professor of Psychology, with a start date of January 2019 or August 2019. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Teaching courses in general psychology and advanced courses in the candidate’s specialty area.

Qualifications:

  • Earned Ph.D. in Psychology or related field is required.
  • Area of specialization is open, however, Applied Behavior Analysis or Experimental Psychology is desired.
  • Excellent teaching skills, an active scholarly agenda, and a willingness to participate in student advising and campus service.

Interested candidates should send a cover letter, curriculum vitae, statement of teaching philosophy and research interest, list of courses taught, complete graduate transcripts, and three letters of recommendation to psycsearch@holyfamily.edu. Review of applications will begin September 14, 2018 and continue until the position is filled.


ADJUNCT INSTRUCTORS – FRENCH, GENERAL SCIENCE, RELIGIOUS STUDIES, SPANISH, PHYSICS, PSYCHOLOGY AND SOCIOLOGY

The School of Arts and Sciences seeks applications from potential adjunct instructors in the disciplines of French, general science, religious studies, Spanish, physics, psychology and sociology to staff the following fall courses:

  • FREN 101P – Introductory French T 5:30-8:30 pm
  • GSCI 108A – Earth Science M W F 9:15-10:15 am
  • RELS 104A – Religions of the World M W F 10:30-11:30 am
  • RELS 104 RADS – Religions of the World M W F 9:15-10:15 am
  • SPAN 101R – Introductory Spanish W 6:30-9:30 pm
  • SPAN 101F – Introductory Spanish M W F 9:15-10:15 am
  • SPAN 201A – Grammar & Conversation M W F 10:30-11:30 am
  • PHYS 201P - General Physics Lab W 5:45-7:45 pm
  • PHYS 201Q – General Physics Lab TH 4:45-6:45 pm
  • PSYC/SOCO 318B – Globalization T TH 1:15-2:45 pm

The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and action.

Responsibilities include, but are not limited to:

  • Teaching of courses in their assigned disciplines.
  • Maintaining academic excellence in their classrooms.
  • Providing grades and feedback to students in a timely fashion.

Qualifications:

  • The successful applicant must hold an earned academic degree (doctoral or master's level) in the discipline or a related field appropriate for the contracted teaching responsibilities.

Interested candidates should submit electronically a current CV and cover letter to Sister Marcella Wallowicz CSFN, PhD, Assistant Dean, School of Arts and Sciences, smwallowicz@holyfamily.edu. Review of applications will begin immediately and continue until the positions are filled. Qualified applicants will be contacted and invited to interview. Official transcripts from undergraduate and graduate institutions and three letters of recommendation will be required upon hire.

   


Current STAFF Openings

ACADEMIC ADVISOR

The Academic Advisor will be responsible for advising students on course registration, academic programs and procedures, degree requirements, application for graduation, and general academic concerns of the institution. The employee will also assist enrollment efforts by evaluating transcripts for accepted students to the university. The employee also provides support to faculty advisors, deans of academic schools, administration and student services personnel on course acceptance, student enrollment, student scheduling, graduation applications and academic ceremonies. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Advise students regarding course registration and academic impact of drop/add, withdrawal, and change of concentration, and answer questions concerning university policies and procedures.
  • Evaluate transfer transcripts for potential credit transferability with Holy Family courses.
  • Coordinate all undergraduate applications for graduation, including providing confirmation of meeting all degree audit requirements.
  • Participation in enrollment initiatives including, but not limited to, freshman placement testing (including sessions outside of normal business hours), transfer visit nights, and orientation.
  • Participation in Commencement ceremonies is required.

Qualifications:

  • Bachelor’s degree required; Master’s degree or candidacy preferred.
  • Must be proficient in Microsoft Word and Excel. Colleague and Student Planning experience preferred.
  • 2 years advising experience required.

To apply, submit resume and cover letter to Holy Family University via email, careers@holyfamily.edu. Review of the applications will begin immediately and continue until the position is filled.


SYSTEMS LIBRARIAN

Holy Family University has an opening for a Full Time Systems Librarian, responsible for providing high quality, robust systems that facilitate search, discovery, and delivery of library services and resources to the University Community. Tasked with support of the current library management system, the Systems Librarian works on projects to deliver new services to better support a research focused multidiscipline environment. This position provides reference service and research assistance at all locations. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Maintain and upgrade library management software.
  • Troubleshoot hardware/software issues.
  • Maintain library website in cooperation with Marketing & Communications Department.
  • Develop online content to support instruction activities.
  • Provide reference and library instruction service to library users.

Qualifications:

  • A Master in Library and Information Science (or equivalent) degree from an ALA accredited program is required; a second Master’s degree in any academic discipline is preferred.
  • Strong knowledge of OCLC WorldShare Management Services applications, Canvas LMS, EZproxy, EBSCO databases, Springshare LibGuides, and content management software preferred.
  • Strong communication and customer service skills required.
  • Academic library experience preferred.
  • This position will be scheduled to staff the Newtown Learning Resource Center as needed, and must provide own transportation.
  • Occasional evening and weekend hours are required.

Review of resumes will begin immediately and continue until the position is filled. To apply, submit a resume and cover letter, via email to careers@holyfamily.edu


EXECUTIVE RECRUITER/GRADUATE & PROFESSIONAL STUDIES

The Executive Recruiter/Graduate & Professional Studies is responsible for increasing awareness and building prospect contacts through various student recruitment initiatives, outreach in the business community, communication with prospective students and attending special events. The Executive Recruiter is responsible for developing partnerships with community colleges, corporate, professional and community organizations as well as transfer counselors and Deans/Faculty at community colleges. The Executive Recruiter is expected to generate inquiries from prospective students that then convert to enrolled students. This position requires travel, both local and distance, within 100 miles of the college; with nights and weekends required. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Responsible for conducting all recruitment, initial application review and evaluation for all graduate and extended learning business programs; will serve as the primary recruiter for assigned programs – articulating the college's admissions process, program requirements and core mission and values to prospective students.
  • Serve as a corporate liaison between companies and Holy Family University (HFU). Meet with appropriate company staff to market HFU programs to their employees. Manage relationships with targeted professional organizations.
  • Travel throughout the Philadelphia and Mid-Atlantic region representing the University at various recruitment functions/activities.
  • Establish and maintain a working relationship with prospective students assigned to case load.
  • Enter required data for inquiries/prospects into Salesforce as information is received from various events. Track contact with students in said system.

Qualifications:

  • Bachelor's degree from an accredited four-year college required; Master’s degree preferred.
  • 5 years of experience working with adult/transfer students in a college/university setting preferred or outside corporate sales experience.
  • Experience working with adult and first generation students preferred.
  • Demonstrated interpersonal, written and oral communication, organizational and presentation skills.
  • Attention to detail.
  • Strong problem solving skills.
  • Demonstrated self-direction, motivation and sense of urgency to achieve goals.
  • Ability to work a flexible schedule.
  • Computer proficiency in MS Office, Ellucian Colleague and Salesforce.
  • Travel is required in this role. Therefore, a valid driver’s license and access to a vehicle for travel is required, along with the ability to drive an automobile for extended periods of time.
  • Ability to lift up to 50 Ibs. to waist height may be needed for recruitment travel.

Review of resumes will begin immediately and continue until the position is filled. To apply, submit a resume and cover letter, via email to careers@holyfamily.edu


FINANCIAL AID COUNSELOR

The Financial Aid area is a fast-pasted environment, as well as an office that is one of the “faces” of the institution. Members of the team should be committed to serving students, dedicated to their success from admissions through graduation and to the overall Mission and Core Values of the university. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

The Financial Aid Counselor, reporting to the Associate Director of Financial Aid, is responsible for verifying and awarding financial aid in compliance with established guidelines. The employee also counsels students and families in matters of financial aid eligibility and disseminates financial aid information to families and other constituencies. The Counselor also manages all aspects of financial aid email communication, as well as other electronic communication and correspondence.

Responsibilities (not all inclusive):

  • Evaluate, verify, package, revise and process financial aid in compliance with all Title IV, state and institutional guidelines.
  • Greets, advises and counsels students, families and others regarding financial aid questions and timelines in person and on the phone, including application questions and document processing.
  • Manages financial aid office email, responding to emails in a timely manner.
  • Maintains and executes all processes used to generate correspondence utilizing Datatel’s communication management.
  • Develops and maintains strong working knowledge of all aspects of verification, including federal requirements and tax return analysis.
  • Develops and maintains strong working knowledge of all sources of student Financial Aid.
  • Participates and facilitates financial aid presentations during Open Houses and Orientations.
  • Assists the Director and Associate Directors in establishing clear and efficient time tables and procedures necessary for the office staff to ensure compliance with federal, state and institutional regulations.
  • Assists with the data entry of all incoming documents, including analyzing documents to assure they are required documents.
  • Records minutes of financial aid staff meetings.

Qualifications:

  • A Bachelor’s Degree required or requisite 3 – 5 years of financial aid experience.
  • One to two years of financial aid experience required.
  • Computer literacy required, with an intermediate knowledge of MS Word and Excel in a Windows environment, and client-server system (Datatel preferred).
  • Strong interpersonal, verbal and written communication skills are required, as are attention to detail, planning and multi-tasking skills and self-motivation.
  • Proven ability to work as a team player.
  • Sensitivity to matters of confidentiality required.

Review of resumes will begin immediately and continue until the position is filled. To apply, submit a resume and cover letter, via email to careers@holyfamily.edu.


DIRECTOR OF INSTITUTIONAL RESEARCH

The Director of Institutional Research, reporting to the Associate Vice President for Institutional Effectiveness and Diversity, is responsible for leading the institution in all phases of institutional research processes and serve on the team within the Division of Institutional Effectiveness and Diversity. The Director will work across the University to increase collaboration and consistency regarding the use of data, anticipating stakeholder questions and needs for data. The Director will work collaboratively to support the University's strategic planning and institutional effectiveness efforts. The Director provides leadership in the development of a comprehensive institutional research program to support the University’s mission and strategic goals. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities include, but are not limited to:

  • Develops and implements an annual institutional research agenda related to the strategic and operational plans of the University.
  • Maintains regular publications describing the history, organization, programs, students, faculty, staff, finances and other information of the University.
  • Utilizes student information system databases (Colleague and other systems) to retrieve, clean, and organize institutional data.
  • Works with faculty, staff and other constituents to fulfill institutional data reporting needs, both internal and external, and to facilitate planning, budgeting, grant applications, and policy decisions in their respective areas.
  • Conducts and develops economic development, workforce development, and community impact studies.
  • Coordinates with all units in preparing reports, conducting analyses, and administering surveys.
  • Manages the coordination of federal, state, and other external reporting requirements.
  • Produce clear and concise written and oral reports.
  • The Office of Institutional Research also supports the administration, analysis, and reporting of a broad suite of surveys (e.g., CIRP Freshman, HERI Faculty or FSSE, and NSSE).
  • Develops an ongoing "data catalog/warehouse" suitable for trend analysis, predictive studies and other data-related services in order to enhance information flow between and within University divisions and units.

Qualifications:

  • A Master's degree from an accredited institution is required; doctoral degree preferred.
  • Prior higher education leadership experience in this or a closely related area of expertise.
  • Strong analytical skills and experience. Familiarity with databases, i.e. Colleague, are preferred.
  • Excellent writing and analytical skills with the ability to compile and analyze data and prepare reports in relation to policy questions, research purposes, and strategic planning efforts. This includes, but is not limited to: assessments in areas related to student success, student data analysis (such as enrollment, retention, graduation, and time to degree), and academic data analysis (such as productivity and cost of instruction).
  • Ability to manage multiple projects concurrently, and to work collaboratively and independently toward project completion.
  • Demonstrated success in communicating successfully with a range of stakeholders thus facilitating the use of data to inform planning on multiple levels.
  • Ability to communicate complex and technical information in a clear and concise manner. Ability to establish and maintain effective, collegial working relationships with campus constituents.

Review of resumes will begin immediately and continue until the position is filled.To apply, submit a resume and cover letter via email to careers@holyfamily.edu.


LEVEL 2 IT USER SUPPORT SPECIALIST

The Level 2 IT User Support Specialist is responsible for the overall technology support for equipment and systems used by the University for instructional and administration needs. Support is provided by phone, email, online, and in-person IT support. This position uses good communication, analytical, and problem-solving skills to troubleshoot and resolve common issues and/or escalate issues when necessary to deliver the highest level of customer service to all university constituents. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and deed.

Responsibilities (not all inclusive):

  • Provide phone, email, online, and in-person IT support for audiovisual, hardware, software and any university related technologies, and to resolve end-user computing problems such as user accounts, identity badges, computer and printer problems, audiovisual and multimedia support, resetting passwords, minor repairs, upgrades, reconditioning, deployment, maintenance, installation.
  • Assist students and employees with the use of AV and IT technology including classroom technology, special events, manages Videoconferencing, administers DirecTV and other media interfaces, supports satellite campus AV special needs.
  • IT Infrastructure support, installation, upgrades, troubleshooting, and preventative maintenance. This includes desktop computers, electronic projection equipment, sound reinforcement equipment, along with the attached systems control equipment (Extron and AMX), Digital Signage, wireless and local area network, telephone, printers and multi-function print devices.
  • Administer the security systems (cameras and control systems) and the WINPAK ID/access systems.
  • Perform basic video recording and editing.
  • Develop Help Desk documentation and support procedures. Maintain knowledge base and information on the IT web site.

Qualifications

  • An Associate’s Degree in a technical field or related experience required. A Bachelor's Degree preferred.
  • A minimum of four years IT Help Desk experience. Experience in higher education preferred.
  • Experience with solving computer, network, and audiovisual-related problems.
  • Experience and expertise in customer service.
  • Proficiency in desktop hardware installation and configuration.
  • Working knowledge of Microsoft Windows, Microsoft Office, Office 365, and Mac OS.
  • Ability to connect computers/laptops to projectors.
  • Basic video production skills including lighting, and audio sound system set-up.
  • Basic video recording and edit skills (Adobe Premiere / Final Cut Pro / iMovie).
  • WiFi and LAN Network troubleshooting skills necessary.
  • Experience with printer, telecommunications, and AV control systems troubleshooting.
  • Ability to communicate efficiently. Good verbal and written communication skills necessary.
  • A+ or equivalent experience required. N+, MSCE certificates or Extron AV Associate preferred.
  • Ability to lift and transport equipment (up to 50 lbs.) required.
  • Availability to work evenings and weekends required.
  • Travel to all campuses is required in this role. Therefore, a valid driver’s license and access to a vehicle for travel is required.

To apply, submit a resume and cover letter, including desired salary, via email to, careers@holyfamily.edu. Review of the applications will begin immediately and continue until the position is filled.


DATA VISUALIZATION SPECIALIST

The Data Visualization Specialist, reporting to the Associate Vice President for Institutional Effectiveness and Diversity, is responsible for data collection, analysis, interpretation, and reporting. The successful candidate will use his or her data and analytical ability to find and interpret rich data sources; manage large amounts of data; merge data sources; ensure consistency of datasets; create visualizations to aid in understanding data; use his or her knowledge to evaluate the accuracy of data and present and communicate the data insights/findings to a variety of audiences. The position requires technical familiarity with data coding structures and conventions, knowledge of methodologies for quantitative and qualitative analysis, and a familiarity with the use of both qualitative and quantitative statistical software. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals, and objectives of Holy Family University in word and deed.

Responsibilities include but are not limited to:

  • Collaborates with institutional research and assessment directors to provide timely, relevant and accurate institutional information to internal and external audiences.
  • Assists in summarizing and producing reports, models, and summaries of data on relevant job market conditions, industry trends, and demographic/workforce information.
  • Works with large complex data sets, including exporting/importing and merging from various sources, cleaning data files and maintaining historical records.
  • Prepares reports, summarizing data and analyses that present results in a clear and concise manner for multiple audiences, including the creation of clear and effective charts and tables.
  • Supports institutional research and assessment directors by proofreading reports, correspondence, and statistical tables for accuracy and completeness, as well as helping to reconcile discrepancies and investigate data anomalies.
  • Maintains security of confidential student and employee information.
  • Assists institutional research and assessment staff with departmental outreach by supporting them on collaborative projects, including the design and analysis of quantitative and qualitative research projects.

Qualifications:

  • Bachelor degree in social science or related area discipline required. Master's or Doctorate degree in math/statistics, computer science, social/behavioral sciences, higher education administration or a related field preferred.
  • Must be highly proficient in the use of software packages (e.g. Nvivo, Tableau, SPSS, Microsoft Excel, EMSI, etc.) for statistical and analytical purposes to produce descriptive statistics, longitudinal/predictive analyses, and other derivable reports/models specific to analytical software for both qualitative and quantitative research projects.
  • Experience in accessing data from multiple sources and merging them to perform analyses.
  • Familiarity with external reporting, including data collections for Peterson's, National Student Clearinghouse and IPEDS, etc.
  • Effective written and oral communication skills.
  • Ability to effectively manage multiple assignments using various data sources.
  • Ability to organize and present complex, technical information to both technical and non-technical audiences.
  • Ability to work both independently and collaboratively on a team.
  • Able to build and maintain good interpersonal relationships with work associates and internal and external constituencies.
  • Must be able to embrace and demonstrate the values of integrity, responsiveness, community, innovation, and accountability.
  • Must demonstrate strong organizational skills, flexibility, good judgment, high energy, attention to detail, and problem-solving skills.

Review of resumes will begin immediately and continue until the position is filled. To apply, submit a resume and cover letter via email to careers@holyfamily.edu


TRANSFER EVALUATION SPECIALIST

Under the direction of the Assistant Vice-President of Academic and Transfer Services, the Transfer Evaluation Specialist is responsible for the transfer evaluation process, including but not limited to evaluation of all undergraduate transcripts and tests or examinations (i.e. AP, CLEP) for potential credit at Holy Family University, creating and maintaining course equivalency guides and entering transfer credits into our student information system. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Responsibilities include but are not limited to:

  • Evaluate transcripts from other colleges and universities to determine transferability to HFU.
  • Evaluate score reports from Advanced Placement (AP) and College Level Examination Program (CLEP).
  • Utilize relationships with university faculty to coordinate course-by-course equivalencies.
  • Respond to requests for course descriptions from other institutions in a timely manner.
  • Create and maintain transfer course guides.
  • Enter transfer credits in Ellucian Colleague upon student’s matriculation to the university.
  • Under the direction of the Assistant Vice-President for Academic and Transfer Services create, maintain and update academic program sequence sheets.
  • Provide specialized information and assistance to students, staff, counselors, administrators and others regarding course equivalencies, school policies and procedures regarding awarding transfer credit.
  • Work closely with the Director of Academic and Transfer Services in carrying out transfer agreements with partner community colleges, including sharing communication regarding changes in partner schools’ curriculum.
  • Participate in Transfer Services Visits hosted by the Admissions Department.
  • Actively participate in meetings, workgroups, and other communication pathways by sharing ideas and solutions to drive student success and enhance the customer service and outputs of the department.
  • Preparation of materials for student readmission.

Qualifications:

  • A Bachelor’s degree from a regionally accredited institute is required.
  • Minimum of two years’ experience working in a fast paced, service focused setting; experience with transfer credit evaluations preferred.
  • Candidates must possess strong organizational and communication skills with the ability to multi-task and manage interruptions while delivering within tight deadlines.
  • Prior experience working with detailed data on a daily basis.
  • Analyze a variety of written material and data, including course descriptions, college catalogs, and test scores.
  • Understand and follow oral and written directions.
  • Communicate effectively both orally and in writing.
  • Read, interpret, apply and explain rules, regulations, policies and procedures.
  • Maintain records and prepare reports.
  • Establish and maintain cooperative and effective working relationships with others.
  • Work independently with little supervision.
  • Must have valid driver’s license and transportation.

Review of resumes will begin immediately and continue until the position is filled. To apply, submit a resume and cover letter via email to careers@holyfamily.edu.