Print/Mail Services Associate

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About Holy Family University

Holy Family University is a sponsored ministry of the Sisters of the Holy Family of Nazareth founded in 1954. The University is a private institution in the Catholic tradition with campus locations in Philadelphia and Newtown, PA. The main campus is nestled in the heart of a historic residential neighborhood in Northeast Philadelphia that is vibrant and just minutes from the excitement of Center City. The Newtown campus is located in Bucks County, surrounded by nature and a step away from parks, farmers’ markets and great dining.

One of the best parts of Holy Family University is our welcoming atmosphere--and that's not by chance. Our mission centers on creating an environment that encourages all members to get to know one another, learn from one another, and experience a range of perspectives and worldviews. Our community is strong because of this.

University Benefits

Holy Family University takes pride in offering a range of meaningful and flexible benefits designed to promote the health and wellness of our employees and their dependents. Our comprehensive benefits and resources focus on physical, mental and financial wellness to include medical, prescription, dental and vision. We did not stop there; we also offer our employees the following fringe benefits and more.

  • Commuter Benefits: Transit and park benefits through pre-tax payroll deductions
  • Half-Day Fridays: Enjoy half day Fridays in the summer
  • 403(b) Retirement: Discretionary match up to 5%; vested immediately
  • Time Off: 12 Paid Holidays, Vacation, Personal, Sick Days and a week off for Winter Break
  • Tuition Benefits: Employees or dependents pursuing a first Undergraduate Degree receive 100% tuition remission; employees pursuing a first Master’s or Doctoral degree, receive 100% tuition remission; eligible dependents pursuing a first Master’s or Doctoral degree, receive 50% tuition discount.
  • Alpha House: 50% Discount for Nursery, Pre-K and Kindergarten

Position Summary

To coordinate and provide print to the university community, including faculty, staff and students. This position works closely with all University departments to ensure that university publications properly reflect university branding. In the mail area, this position provides coverage for the Mail Services Associate and works with the full campus community to expedite all incoming and outgoing mail and packages. The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, goals and objectives of Holy Family University in word and deed.

Direct Reports: Work/Study Student Workers

Essential Functions

Job duties that must be performed, with or without reasonable accommodation, and may include any of the following tasks, knowledge, skills and other characteristics. This job description is illustrative and is not a comprehensive listing of all functions and tasks performed by incumbents in this position.

  • Printing and duplicating services; Job intake and prepress file evaluation; Adjust and impose files for printing; Run and maintain machines; collate, cut, bind and staple manuals and booklets; assist faculty and staff on copy machines; make adjustments to equipment, add toner to machines, clear jams when problems occur; call for service, when necessary, replenish supplies as needed.
  • Inventory: Maintain current inventory of all supplies for office paper (various colors, weights and sizes); supplies for machines and general office supplies and place orders as needed.
  • Prepare monthly report of departmental charges for the Business Office; prepare fiscal budget, and other duties as needed.

Non-Essential Duties/Responsibilities

  • Any other duties as assigned.
  • Provide coverage for mail room; Process incoming packages; Process outgoing mail and packages; Retrieve and sort mail; Deliver mail
  • Supervision: Schedule, train and supervise work-study students.

General Expectations

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed.  Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public. Employees are expected to follow and abide by all University policies, rules, regulations and guidelines.

Education & Experience Requirements

  • High school diploma or equivalent
  • Experience operating digital color press and finishing equipment
  • Experience preflighting print files; Package intake and mail processing
  • working knowledge excel and other software is required.

Knowledge, Skills and Abilities

  • Knowledge of and ability to follow university policies and procedures.
  • Ability to establish and maintain effective working relationships with the campus community. 
  • Expertise operating and maintaining digital color press
  • Prepress file manipulation
  • Ability to interact professionally with individuals at all levels.

Working Knowledge Of

  • MS Word
  • Excel
  • Publisher
  • Adobe Creative Suite
  • Quite Imposing
  • Fiery Print Server
  • iQueue Print Server

Work Environment

Operates in an office environment, that may have frequent interruptions.  The area is well-lit, temperature controlled and free from hazards.  Noise level is generally quiet to moderate.

Physical Requirements

  • Communicates frequently, in person, over the phone, or via a computer.  Hearing is needed for extensive telephone and in person communication. Regularly required to sit for long periods of time; use hands to finger, handle or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. 
  • Operates standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  
  • Ability to lift and transport cartons of paper (approximately 45 Ibs) and supplies for machines.

Non-Discrimination Statement

Holy Family University seeks to foster a welcoming and a healthy educational and work environment based on respect, the dignity of each person and the oneness of the human family. Holy Family University is dedicated to ensuring an environment free of discrimination or harassment of any kind, and promotes equal opportunity in its employment and education.

Find more details on our commitment to nondiscrimination.

We invite qualified applicants to view our open positions and apply directly at our career center by submitting a cover letter and resume.