How to Connect Your Devices to tigerWIFI
Welcome to the tigerWIFI Connection Guide! Whether you're in a classroom, library, or anywhere on campus, connecting to the tigerWIFI network is fast and easy. Follow these simple steps to get your devices online and stay connected to all the resources you need. Let’s get started!
Connection Guides
1. On your iPhone or iPad, tap on Settings.
2. At the top of the screen, tap on Wi-Fi.
3. Make sure "Wi-Fi" is toggled on. Tap on "tigerWIFI".
4. Enter your Holy Family username (without @holyfamily.edu) and your password.
5. Tap on "Trust" to continue.
6. A checkmark next to tigerWIFI indicates that you are connected and ready to use the tigerWIFI.
The steps required to connect an Android device to tigerWIFI differ slightly based on the type of device and the version of the Android operating system. The following screenshots were captured on Android 8.1 (Oreo), but generally apply to recent versions of Android on any device.
1. Tap the Settings icon 
on your device. If you can't find the settings icon, consult your device's user manual for directions.
2. Tap Network & Internet and then tap Wi-Fi. If Network & Internet is not an available option, you may have an older version of Android. Instead, look for the option labeled Wi-Fi and tap it to continue.
3. Ensure the switch button next to Wi-Fi is in the On position. Your device will automatically list tigerWIFI as an available Wi-Fi network. Tap on tigerWIFI to begin setting up your connection.
4. If prompted to choose a CA certificate, select Do not validate. If your version of Android already lists the CA certificate as Unspecified, you can skip this step.
5. In the Identity field, enter holyfamily\ followed by your Holy Family username (without @holyfamily.edu). For example:holyfamily\jdoe. Note that the slash is a backslash (\), not a forward slash (/). Your version of Android, particularly older versions, may not require the holyfamily\ preceding your username. If your attempt to connect to tigerWIFI fails with holyfamily\ included, remove it and try again with just your username. Anonymous identity is not a field you are required to complete.
Your password is the same password you use to log into your Holy Family email account.
Tap Connect when you are finished.
6. TigerWIFI will be labeled as Connected in your list of Wi-Fi networks.
- In Settings go to Network & Internet -> Wi-Fi -> Manage known networks
Click "Add Network"
Enter "tigerWIFI" in the Network name field
Change Security type to "WPA2-Enterprise AES"
Change the EAP method to "Protected EAP (PEAP)
Change the authentication method to "Secured password (EAP-MSCHAP v2)
Check off "Connect automatically" & "Connect even if this network is not broadcasting"
1. Open the "System Preferences". It can be reached through the following:
- At the top-left corner of the screen, click on the Apple logo and click on "System Preferences..."
- On your dock, click on the icon labeled "System Preferences."
2. Click on "Network".
3. Click on "No network selected" under Network Name.
4. Click on "tigerWIFI".
5. You will be prompted to enter your credentials. Enter your Holy Family username and password.
6. Make sure the Mode is set to "Automatic" and "Remember this Network" is checked. Click "Join" to continue.
7. You should now be connected and ready to use tigerWIFI!!!