Mail Services Associate

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About Holy Family University

Holy Family University is a sponsored ministry of the Sisters of the Holy Family of Nazareth founded in 1954. The University is a private institution in the Catholic tradition with campus locations in Philadelphia and Newtown PA. The main campus is nestled in the heart of a historic residential neighborhood in Northeast Philadelphia that is vibrant and just minutes from the excitement of Center City. The Newtown campus is located in Bucks County surrounded by nature and a step away from parks, farmers’ markets and great dining.

One of the best parts of Holy Family University is our welcoming atmosphere--and that's not by chance. Our mission centers on creating an environment that encourages all members to get to know one another, learn from one another, and experience a range of perspectives and worldviews. Our community is strong because of ths.

University Benefits

Holy Family University takes pride in offering a range of meaningful and flexible benefits designed to promote the health and wellness of our employees and their dependents. Our comprehensive benefits and resources focus on physical, mental and financial wellness to include medical, prescription, dental and vision. We did not stop there; we also offer our employees the following fringe benefits and more.

  • Commuter Benefits: Transit and park benefits through pre-tax payroll deductions
  • Half-Day Fridays: Enjoy half day Fridays in the summer
  • 403(b) Retirement: Discretionary match up to 5%; vested immediately
  • Time Off: 12 Paid Holidays, Vacation, Personal, Sick Days and a week off for Winter Break
  • Tuition Benefits: Employees or dependents pursuing a first Undergraduate Degree receive 100% tuition remission; employees pursuing a first Master’s or Doctoral degree, receive 100% tuition remission; eligible dependents pursuing a first Master’s or Doctoral degree, receive 50% tuition discount.
  • Alpha House: 50% Discount for Nursery, Pre-K and Kindergarten

Position Summary

The Mail Services Specialist is responsible for both internal and external mail and package distribution. This position assigns general tasks to work study students.

Direct Reports

Work Study Students

Essential Functions

Job duties that must be performed, with or without reasonable accommodation, and may include any of the following tasks, knowledge, skills and other characteristics. This job description is illustrative and is not a comprehensive listing of all functions and tasks performed by incumbents in this position.

  • Responsible for the pick-up and delivery of the mail to the post office.
  • Responsible for logging and distributing all incoming packages and overnight deliveries.
  • Meters all outgoing mail and prepares all UPS packages for shipping.
  • Collects and distributes all internal mail to the administrative offices and the appropriate collection bins for faculty and dorm.
  • Responsible for the preparation and delivery of bulk mail to the post office as needed.
  • Responsible for tracking maintenance issues and the general care of the university vehicle that is used to transport the mail. This involves notifying the Manager of Print and Mail Services of needed routine maintenance or other maintenance issues.
  • The mail room must be staffed during normal working hours. The associate will manage the schedule accordingly.

General Expectations

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public. Employees are expected to follow and abide by all University policies, rules, regulations and guidelines.

Education & Experience Requirements

High School Diploma or Equivalent

Knowledge, Skills and Abilities

  • Knowledge of and ability to follow university policies and procedures.
  • Ability to establish and maintain effective working relationships with the campus community.
  • Experience with the Post Office and/or mail room management.

Work Environment

Operates in an office environment, that may have frequent interruptions. The area is well-lit, temperature controlled and free from hazards. Noise level is generally quiet to moderate.

Physical Requirements

Communicates frequently, in person, over the phone, or via a computer. Hearing is needed for extensive telephone and in person communication. Regularly required to sit for long periods of time; use hands to finger, handle or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. Operates standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Lifting is required (60 lbs.)

Certification/Licensure

Must have a valid driver’s license and a clean driving record.

Non-Discrimination Statement

Holy Family University seeks to foster a welcoming and a healthy educational and work environment based on respect, the dignity of each person and the oneness of the human family. Holy Family University is dedicated to ensuring an environment free of discrimination or harassment of any kind, and promotes equal opportunity in its employment and education.

For more details on our commitment to nondiscrimination click HERE

We invite qualified applicants to view our open positions and apply directly at our career center by submitting a cover letter and resume.