Doing IT Better Together!
We serve the needs of Holy Family's students, faculty, and staff through innovative IT services and support, infrastructure, and effective administrative systems.
How Can We Help?
There are several ways to get support from the Information Technology Department. The fastest way is by calling the Help Desk at 267-341-3402. If you prefer finding your own answers to your questions, explore articles in the Knowledge Base. Rather submit a support ticket? Our technicians respond within one business day.
If you prefer in-person assistance, visit the IT Help Desk Office at the following locations:
- Holy Family Hall - Holy Family Hall - Room 111
Monday - Friday 8:00 a.m. - 4:00 p.m.
- Education & Technology Center - Room 105
Monday - Thursday 2:00 p.m. - 8:00 p.m.
Friday 2:00 p.m. - 4:00 p.m.
I Need To...
The Academic Technology team provides support and resources for students, graduate students, and faculty. Our staff collaborates with campus partners to assist instructors in enhancing their teaching tools, whether on campus or online, to deepen student learning.
Electronic Communications Acceptable Use Policy
All users are expected to use Holy Family University’s electronic communications systems in an appropriate and ethical manner for instructional, educational, and research purposes. Review the university’s Electronic Communications Acceptable Use Policy for more information.